Studio Pavilion at House for an Art Lover is the property of House for and Art Lover Ltd. Throughout the policy, the terms “we”, “us” and “our” refer to House for an Art Lover Ltd.
This privacy notice explains how and why we collect, manage, protect and use personal data. We take the safety and security of any information you provide us with seriously and this notice is intended to assure you of that and explain how and why we use the information that we hold. It is part of how we ensure that we are compliant with current legislation on data protection, including the EU General Data Protection Regulation (GDPR), effective from 25 May 2018. (To find out more about this, see www.ico.org.uk).
We process and store personal information in pursuit of our key objectives and we do so on the basis of your consent. We use your data to let you know about our programme of exhibitions, projects, art classes and events. It is important to us that we retain the trust and confidence of everyone with whom we are in contact. We promise never to sell or pass on your personal data and to use it only to keep you informed about our programme.
We hold any data that you have provided directly to us directly during the course of legitimate business including and not limited to: – name, contact details, personal/business addresses, postcode, personal/business telephone numbers including mobile, personal/business email addresses and supporting data when required for service purposes, company finance details and credit checks.
HOW WE USE YOUR DATA
Our e-mail subscribers list is used to send monthly newsletters, exhibition opening invitations, and occasionally other pieces of important information. We use Mailchimp to run our mailing list and to deliver our newsletters. We collect some standard information about this function, such as how many recipients open the e-mails, and whether the links in the newsletter are clicked on. If you would prefer, however, that we do not contact you, you can unsubscribe from our e-mail list easily and at any time by clicking on the ‘unsubscribe’ link in any e-mail. This will automatically remove your contact details from the list and prevent us from re-adding your e-mail address in the future.
We use Google Analytics to monitor our website, recording standard information about visitor use and patterns. We do this so that we know how many people are using it, which pages are most viewed and how it links to other things to help make sure our website remains user-friendly, effective and appropriate. The information gleaned via GA is collated for use in, for example, annual reports, but is only ever used anonymously. It does not identify individuals.
When you book tickets (free or charged) for any of our events we use Eventbrite, which collects your name, e-mail address and any other details we need to process your booking. We will also use it to contact you regarding your booking. We may also contact you to undertake post-event evaluation. This information is never shared with any other companies. Please note that Eventbrite is a third-party service that is not owned or managed by us. If you would like to attend one of our events but do not want to use Eventbrite to book, please contact us by phone on 0141 427 9557. Any specific contact details for individual events are provided on the event booking page. At the time of booking, you can choose whether to have your personal information added to our mailing list or not.
PURCHASES / BOOKINGS
When you make a purchase from us be that an art class, artwork or publication we collect your name, e-mail address and any other details we need to process your booking. We will use this to contact you regarding your booking and we may also contact you to undertake post-event evaluation. This information is never shared with any other companies. At the time of booking, you can choose whether to have your personal information added to our mailing list or not.
CCTV is used on the premises for the purpose of public safety and crime prevention/ detection. Footage collected from the CCTV is recorded 24 hours a day and is kept for 31 calendar days when it is automatically deleted. CCTV recordings are password protected and only available to authorized personnel.
PURPOSE OF PROCESSING
We securely stores your data on a secure encrypted server. We will continue to process your data in order to manage the service in which you have employed the business, including and not limited to; event bookings, art class bookings, private hires, sending customer invoices, customer statements and supplier remittances via email. We will, on some occasions, process your data for internal reporting reasons such as reviewing the number of event bookings in a certain period of time. We also use the data we collect to help collate reports, including to funders but the data is used anonymously. Sharing this information helps us and our funders to understand our work and measure our achievements (not including any specific Personal Data).
We will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time.
We will not share your data with any third parties unless you have given explicit written consent, this consent can be withdrawn at any time.
SECURITY OF YOUR PERSONAL INFORMATION
We house your data on a secured server, encrypted and backed up, backups are held offsite at a secure location. All of the software used to process and store your data is password protected and is accessed by authorized employees only. Should there be a data breach this will be investigated and reported to the Information Commissioners Office (ICO) within 72 hours.
In reviewing your CV, there are some circumstances where we may disclose your Personal
Data including :-
• To Studio Pavilion at House for an Art Lover employees who are involved in our recruitment and selection processes, for example, relevant managers and human resources
• To the extent necessary or appropriate to government agencies, advisers and other third parties in order to comply with applicable laws.
If we do not place you in a position within Studio Pavilion at House for an Art Lover, your Personal Data will be kept for a period of a maximum 1 year (or less if required by applicable laws) from the date of receipt of your CV, after which time it will be removed, or removed earlier upon your request. By submitting your Personal Data you agree that you have read, understood and accept this CV Privacy Statement.
If you wish to amend any of your Personal Data or if you have any other questions in connection with the processing of your Personal Data, please send your request to
YOUR RIGHTS AND PREFERENCES
We will always try to ensure that the data we hold is correct, appropriate and up-to-date. You have the right to choose who holds your data and be informed about how we sue it. If you do not wish Studio Pavilion at House for an Art Lover to hold your data, you have the right to have any personal data we hold on you corrected or deleted. If this is the case, please communicate this in writing to: email@example.com, providing details of the data you wish to be corrected OR if you wish to have your data deleted. We will then respond within 30 days of receipt or request.
SUBJECT ACCESS REQUEST
If you wish to access the data we hold on you please email:firstname.lastname@example.org outlining the specific request and we will respond to you within 30 days of receipt of SAR
Where you have consented to SP processing your personal data you have the right to withdraw that consent at any time, please communicate this in writing to email@example.com.
If you wish to complain about how Studio Pavilion at House for an Art Lover has processed your data or how we have dealt with any of your requests regarding your data, please contact the Information Commissioners Office complaint helpline on 0303 123 1113.